Christmas Shut-down Policy

Christmas Shut-down Policy

christmas shutdown policy

Christmas and New Year Break 2024 – 2025

We want to inform you about our Christmas/New Year Off-Hire, Collection, and Suspension policies, which are effective from Tuesday, 24th December 2024, to Thursday, 2nd January 2025. Our office will close at 2 p.m. on 24th December 2024 and reopen at 7 a.m. on 2nd January 2025. However, skeleton staff will be available via our emergency number: 0333 011 9989

SUSPENDING HIRES

During this period, hires will not be suspended, and no credits will be issued. This aligns with our terms and conditions and industry standards requiring welfare facilities on-site for the project’s duration.

OFF-HIRING EQUIPMENT

f you need to off-hire before the break, please contact us by 2 p.m. on Friday, 6th December 2024. Off-hires after this time will be collected as soon as possible but cannot be guaranteed before the shutdown.

STANDARD COLLECTION CHARGES APPLY

All equipment on-site during the holiday period remains the hirer’s responsibility for insurance and safekeeping.

SERVICING

outine servicing will be paused from 24th December 2024 to 2nd January 2025 to reduce wasteful trips. If you require servicing during this time, please email us at [email protected] to make arrangements.
 

BOOKINGS FOR 2025

As a Christmas gift to you, we would like to offer you free delivery on all single toilets for January 2025 when booked before Tuesday 24th December using code XMAS24! Thank you for your continued support in 2024. We look forward to working with you in 2025!

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