We Out Here – Vacuum Technology Case Study
We Out Here- Vacuum Technology Case Study
The Challenge
Every event organiser knows the story: long queues, unpleasant odours, overflowing loos, and the inevitable social media complaints when things go south.
Traditional portaloos and toilet trailers were once the only option, but expectations have evolved. Today’s festival and event attendees want comfort and cleanliness; they want the same creature comforts that they have at home. Organisers want a system that can deliver this without creating logistical headaches whilst still helping to meet their sustainability targets.
That’s where our vacuum toilet range comes in
Our Solution
Site Event’s Vacuum Toilet Range has redefined what’s possible for event sanitation.
Each unit uses less than a litre of water per flush, massively reducing water use and tank emptying frequency. The vacuum technology removes waste instantly, preventing odours and keeping the toilets cleaner throughout the day, even during the busiest of event days. The modular system means setups can be configured to suit any event layout. We handle installation, waste management, and on-site support, freeing organisers to focus on the guest experience rather than emergency callouts or long queues.
Customer Experience
- Queuing times have been dramatically reduced
- Zero downtime, even during servicing
- Removal of bottlenecking, enhancing guest experience
Improved Efficiency
- Over 80% less water is used compared to chemical toilets
- Improved environmental impact across the whole event
- Fewer tanker movements
Better Servicing
- All waste is collected into secure vessels behind the scenes
- No service vehicles are entering the public arenas
- Cleaner, safer, disruption-free environments
Reduced Downtime
- Fewer blockages owing to vacuum technology
- Reduced odour issues
- Consistent performance across multi-day events
Testimonial
At We Out Here Festival 2025, sustainability was a key theme, and organisers wanted sanitation to reflect that. Our vacuum system replaced traditional portaloos across the main arena, with 3 blocks near each of the main stages in the arena.
The result?
- Guest experience significantly improved with reduced queues and no downtime at toilets during servicing.
- Much fewer vehicle movements on-site, as all waste is held in waste tanks in the back of house.
- Far fewer blockages and odour issues.
Managing the waste generated by 18,000+ guests at We Out Here is always an operational challenge. By centralising the waste into collection tanks of house, the removal of over 350,000 litres becomes faster, cleaner and far more efficient.
“Switching from Portaloos to Vac Loos has been a huge improvement in terms of customer experience, as well as allowing us to overcome some tricky servicing locations by centralising the waste collection point. ” - Tom Wilkinson, Director of Site, We Organise Chaos
Conclusion
Events of all sizes are realising that sustainable solutions don’t have to compromise on comfort or luxury. Vacuum toilets deliver a cleaner experience for guests, simpler operations for organisers, and measurable improvements to efficiency and customer satisfaction.
Whether it’s a huge music festival or a local food & drink event, our vacuum technology proves that modern sanitation can be both premium and efficient.
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