At Site Event we like to ensure a smooth worry-free event here are our top tips:
Delivery of your event loos
Delivery of your loos
Your delivery could be the Wednesday, Thursday, or Friday before your event, and collection can be Monday, Tuesday, or Wednesday. Unfortunately, we can not specify times. However, if you call the day of delivery we can provide you with an approx time of delivery. The driver will send a text when he is en route to your site.
Send us a What 3 Words of where you would like your loos sited.
Please ensure you know where you would like your single portable loos sited before we arrive. A What 3 Words location enables us to deliver them to the exact location! The more details we have the smoother the delivery and collection will be. If the driver has to wait on-site before he can deliver we charge waiting time at a rate of £65 per hour or part of after the first 20 minutes.
Please ensure we have access at all times
Please ensure that access to the site is suitable and maintained during and after your event. The area should be flat, level, and not waterlogged, low hanging branches could damage the loos and your trees. Our drivers will be under your direction when entering your site please be aware our delivery lorries are large and will need adequate turning areas.
When the Loos are sited they must not be moved as they have been primed with water and chemical, ready for use.
For Eco Loos, a hand sanitiser dispenser will be supplied
All Single Loos come with two loo rolls.
Ensure you have booked in additional services
For an event longer than recommended (for camping and alcohol you would have to increase your supply) we would suggest that it is emptied to ensure it doesn’t overflow. This should be booked in advance, to avoid disappointment.
Ensure you are happy with your loo delivery
When the loos have been sited the driver will ask you to check them and sign for the delivery on a mobile app. Some of our clients then like to cable tie them shut until the event starts. If no one can be on-site we will do our best to deliver to your instructions but once we have left site the delivery will be deemed as completed.
Collection of the loos
Please be aware that once the loos are full we have to empty them before we can put them on the lorry, which requires a maximum of 3m access from the lorry. We will arrange to collect the loos on Monday, Tuesday or Wednesday after your event. If no one is on site the driver will assume access and collect. If we are unable to collect due to no access the loos will remain on hire and will be invoiced at a weekly hire rate. If we get to site and have to wait more than 20 mins to collect, waiting time will be charged at £45 per hour or part of. All loos are checked when they get back to our yard any damage or excessive cleaning charges (i.e. loos tipped over) will be emailed to you within 7 days.
Emergency phone number
With the best will sometimes things do go wrong for emergencies you can call us on our out of hours number; 0333 011 9989 and leave a message with your name, where your event is being held and your contact number and our out of hours team will get back to you asap.